Digital Dormitory Management System

Welcome to
E-DORMCARE

Smart Dormitory Management System

Politeknik Kuching Sarawak  ·  POLIKU

100%
Digital
24/7
Accessible
4
User Roles
Explore

🚪 Quick Access Portal

Select your role to go directly to your dashboard

Student
🎓
Student Portal
Submit complaints,
track status & notices
Go to Dashboard
Admin
🛡️
Admin Portal
Manage users, complaints
& generate reports
Go to Dashboard
Leader
👔
Leader Portal
Assign complaints
to technicians
Go to Dashboard
Technician
🔧
Technician Portal
View assigned tasks
& update job status
Go to Dashboard

Everything you need
in one platform

E-DORMCARE is designed to simplify dormitory management — from maintenance complaints to notice board management.

🛠️

Submit Maintenance Complaints

Students can easily submit complaints about damages or issues in the dormitory, with photos as evidence.

📊

Real-Time Status Tracking

Monitor your complaint status live — from Pending and In Progress all the way to Fixed.

👷

Technician Assignment

The Team Leader can assign complaints to the appropriate technician based on the issue category.

📢

Digital Notice Board

Admins can publish important announcements to all dormitory residents online.

📑

Generate PDF Reports

Admins can generate official letterhead reports for Politeknik Kuching Sarawak directly from the system in PDF format.

🔒

Role-Based Access Control

Each user type (Admin, Student, Technician, Leader) has different access levels tailored to their role.

How it works

A simple 4-step process to resolve your dormitory issues efficiently.

📝

1. Register & Login

Create a student account using your email and matrix number.

📸

2. Submit a Complaint

Fill in the complaint form, select the issue category and upload a photo.

⚙️

3. Processed & Assigned

The leader assigns it to a technician who then resolves the issue.

4. Resolved & Confirmed

Status is updated to "Fixed" and the student can leave a rating.

Who uses
E-DORMCARE?

This platform is designed for 4 user types, each with different roles and access levels.

🎓
Student

Student

Submit maintenance complaints, track status, read notices, and rate completed work.

🔧
Technician

Technician

Receive assigned complaints, update work status, and mark jobs as completed.

👔
Leader

Team Leader

Manage and assign complaints to the appropriate technician based on the issue category.

🛡️
Admin

Administrator

Manage all users, monitor all complaints, publish notices, and generate official reports.